Privacy Policy

Last updated: September 2026

Thruxton Circuit Limited (“Thruxton”, “we”, “us” or “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website, contact us, make a booking or purchase, attend our venue, use our services or otherwise interact with us.

1. Who we are

Thruxton Circuit Limited is the data controller responsible for the personal information covered by this Privacy Policy.

Thruxton Circuit Limited
Thruxton Circuit
Andover
Hampshire
SP11 8PN
United Kingdom

Email: info@thruxton.com
Telephone: 01264 772171
Website: www.thruxton.com

2. Information we collect

The personal information we collect depends on how you interact with us and the services you use.

This may include:

your name
postal address
email address
telephone number
account and login information
booking, order and transaction details
payment information
information you provide when contacting or making an enquiry with us
information provided when making an airfield Prior Permission Request (PPR)
marketing preferences
correspondence and communications with us
technical information about your use of our website.

When you visit our website, we may also collect technical and usage information such as your IP address, browser and device information, pages visited, links clicked and information about how you interact with the website.

Where appropriate, this information may be collected through cookies and similar technologies. Please see our Cookie Policy for further information.

3. How we collect your information

We may collect personal information when you:

visit or use our website
create an account
purchase tickets, products, vouchers or experiences
make a booking
make an enquiry or contact us
submit an airfield Prior Permission Request
register for or attend an event or activity
subscribe to receive marketing communications
enter a competition or promotion
complete a survey or provide feedback
communicate with us by telephone, email, online form or in person.

We may also receive personal information from third parties where necessary to provide our services. This may include booking providers, payment providers, event organisers, affiliated operators and other organisations working with us.

4. How we use your information

We may use your personal information to:

process and manage purchases, bookings and orders
provide tickets, products, experiences and other services you have requested
manage customer accounts
respond to enquiries and communicate with you
process and manage airfield Prior Permission Requests
share relevant booking or enquiry information with affiliated operators where necessary to fulfil your request
administer events and activities
process payments and prevent fraudulent transactions
provide customer service and resolve complaints
maintain the security and operation of our website and services
understand how our website and services are used
improve our website, events, products and services
maintain appropriate business and financial records
comply with legal and regulatory requirements
send marketing communications where we are permitted to do so.

We will only use your personal information for appropriate purposes and where we have a lawful basis for doing so.

5. Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may rely on:

Contract
Where processing your information is necessary to provide a product or service you have requested, fulfil a booking or purchase, or take steps at your request before entering into a contract.

Legal obligation
Where we need to process information to comply with a legal or regulatory requirement.

Legitimate interests
Where processing is necessary for our legitimate business interests, or those of a third party, and those interests are not overridden by your rights and interests.

Our legitimate interests may include operating and improving our business and services, responding to enquiries, maintaining the security of our website and systems, preventing fraud and understanding how customers use our services.

Consent
Where you have given us clear consent to use your information for a particular purpose. Where we rely on consent, you can withdraw it at any time.

The lawful basis used will depend on the specific purpose for which your information is being processed.

6. Marketing communications

Where permitted, we may use your contact details to send you information about Thruxton events, experiences, products, services and offers that we think may be of interest to you.

Where consent is required, we will only send these communications if you have chosen to receive them.

You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our marketing emails or by contacting us.

Stopping marketing communications will not affect service-related communications that we need to send in connection with a booking, purchase, account or enquiry.

7. Who we share your information with

We do not sell your personal information.

We may share personal information with trusted third parties where necessary to operate our business or provide services to you. These may include:

payment processors
ticketing and booking providers
website, hosting and IT service providers
email and marketing service providers
analytics providers
professional advisers
event organisers and partners
affiliated operators where necessary to fulfil a booking or enquiry
regulatory authorities, law enforcement agencies or other organisations where required by law.

Third parties acting on our behalf are only permitted to process personal information as necessary to provide the relevant service and are required to handle it appropriately.

We may also disclose personal information in connection with a sale, transfer or restructuring of all or part of our business, where appropriate.

8. Payment information

Where you make a payment through our website or another booking service, payment information may be processed by a third-party payment provider.

We do not necessarily receive or store your complete payment card details. The payment provider will process this information in accordance with its own privacy and security requirements.

9. International transfers

Some of the service providers we use may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that it receives an adequate level of protection in accordance with applicable data protection law.

This may include using recognised adequacy arrangements or appropriate contractual safeguards.

10. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services and meeting legal, accounting, tax, regulatory and reporting requirements.

The appropriate retention period will depend on the nature of the information, why it was collected and any applicable legal or operational requirements.

When personal information is no longer required, we will securely delete, anonymise or otherwise dispose of it as appropriate.

11. How we protect your information

We take appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.

Access to personal information is restricted to employees, contractors and service providers who have a legitimate need to access it and who are subject to appropriate confidentiality and security obligations.

While we take reasonable precautions to protect personal information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12. Webcam

Thruxton uses a webcam for tourism, entertainment and information purposes.

The webcam stream is provided by a third-party service provider and is not intended to record or store static or moving images.

We take reasonable steps to position and operate the webcam in a way that reduces the likelihood of individuals being clearly identifiable.

13. Children’s personal information

Our website and services are not generally intended to collect personal information directly from children without appropriate involvement from a parent, guardian or responsible adult.

Where information about a child is required in connection with an event, booking, experience or other service, we will take appropriate steps to ensure that it is handled lawfully and securely.

If you believe that a child has provided personal information to us inappropriately, please contact us.

14. Your data protection rights

Depending on the circumstances and the way we use your information, UK data protection law gives you a number of rights.

These may include the right to:

be informed about how your personal information is used
request access to personal information we hold about you
ask us to correct inaccurate or incomplete information
ask us to delete your personal information in certain circumstances
ask us to restrict how your information is used in certain circumstances
object to certain uses of your personal information
receive certain information in a portable format
withdraw your consent where processing is based on consent.

These rights are not absolute and may depend on the circumstances and our lawful basis for processing the information.

You have the right to object at any time to the use of your personal information for direct marketing purposes.

To exercise your rights, please contact us using the details provided in this Privacy Policy.

We may need to confirm your identity before responding to a request.

15. Cookies

Our website uses cookies and similar technologies for purposes including essential website functionality, analytics, functionality and marketing.

For full details about the cookies and similar technologies used on our website, and how you can manage your preferences, please see our Cookie Policy.

16. Links to other websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices, security or content of third-party websites. If you follow a link to another website, we recommend reviewing that organisation's privacy policy to understand how it handles your information.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal requirements.

When we make changes, we will update the “Last updated” date at the top of this page.

We recommend reviewing this Privacy Policy periodically to ensure you are aware of the latest version.

18. Questions and complaints

If you have any questions, concerns or complaints about this Privacy Policy or the way we handle your personal information, please contact us in the first instance: